Privacy Policy

The ATRoom

Effective Date: [Insert Date]

The ATRoom (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our services, website, and payment systems.

1. Information We Collect

We may collect the following types of information when you schedule services, complete intake forms, or make payments:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth (when required for services)

Health-Related Information

  • Injury history, treatment notes, and related information necessary to provide athletic training and sports medicine services
    (Collected and stored in accordance with applicable privacy and healthcare standards.)

Payment Information

  • Payment method details (credit/debit card, ACH, or third-party payment platforms)

  • Billing address

  • Transaction details (amount, date, service provided)

Note: The ATRoom does not store full credit card numbers. All payment information is processed securely through third-party payment processors.

2. Payment Processing & Third-Party Services

We use trusted third-party payment processors to handle transactions, including but not limited to:

  • Credit and debit card processors

  • Afterpay and similar “buy now, pay later” services

When you choose Afterpay or another third-party payment option, your payment information is collected and processed directly by that provider and is subject to their own privacy policies and terms. The ATRoom does not control and is not responsible for the data practices of third-party payment platforms.

3. How We Use Your Information

We use collected information to:

  • Provide athletic training, rehabilitation, and event coverage services

  • Process payments and manage billing

  • Schedule appointments and communicate service updates

  • Maintain internal records and comply with legal obligations

  • Improve our services and customer experience

4. Information Sharing

We do not sell or rent your personal information. We may share information only when necessary with:

  • Payment processors and financial institutions

  • Practice management or scheduling software providers

  • Legal or regulatory authorities if required by law

All third parties are expected to maintain appropriate security and confidentiality standards.

5. Data Security

The ATRoom takes reasonable administrative, technical, and physical measures to protect your personal information. While no system can guarantee 100% security, we work to ensure your data is handled responsibly and securely.

6. Your Rights & Choices

You may:

  • Request access to or correction of your personal information

  • Request deletion of non-medical records where legally permissible

  • Opt out of non-essential communications

Requests can be submitted by contacting us using the information below.

7. Children’s Privacy

Our services may be provided to minors with parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

The ATRoom
Email: info@theatroomnyc.com
Location: New Rochelle, NY